Multi stakeholder collaboration to realize meaningful change
By collaborating closely with experts from Philips and key stakeholders in healthcare organizations, we can realize meaningful changes for your facility. By shadowing and interviewing nurses, physicians, pharmacists, patients, and family our team can identify opportunities to create an exceptional patient experience.
We can co-create initial experience concepts to address staff and patient issues. After validating these design concepts, an improved design layout based on experience research and clinical workflow insights can be created. Our solutions aim to enhance the care experience and process.
Our experience and expertise comes from over 100 years of developing medical technology. Interactions with patients and clinicians around the world have given us insights into clinical processes and healthcare operations.
Our healthcare experience experts include human factors specialists, sociologists, innovation consultants, trend analysts, and others. They can draw upon unique experience research, analysis methodologies, and an in-depth understanding of stakeholder needs to carry out research at healthcare facilities in diverse cultures. And design care environments around the needs of all stakeholders.